Contact Us - Provider Portal
What’s on this page
Contact Us
What’s on this page
General Information
Send completed forms to the member's plan-specific fax number or email address shown below.
ABA Treatment Plan/Concurrent Review
Texas-specific ABA Treatment Plan/Concurrent Review (commercial plans)
Checklist for completing the ABA Treatment Plan/Concurrent Review
Plan-specific fax numbers/email addresses for ABA support teams
Health Plans
Advocate Physicians Partners (APP) |
1-888-656-5409 |
AmeriHealth NJ |
1-888-656-4925 |
Blue Cross and Blue Shield of Texas (BCBSTX) |
1-888-656-4959 |
Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid |
1-888-656-0266 |
Blue Shield of California (BSC) |
BSCABARequest@MagellanHealth.com When sending records via email, ensure your message is encrypted. |
Dell Children's Health Plan |
1-888-656-0266 |
Health Plan of San Mateo (HPSM) |
1-888-656-3847 |
Independence Blue Cross (IBC) |
1-888-656-4925 |
Presbyterian Health Plan (PHP) Centennial Care |
1-505-843-3019 |
Presbyterian Health Plan (PHP) Commercial |
1-888-656-4942 |
Superior Texas Medicaid |
1-888-656-0368 |
US Family Health Plan - St Vincent’s (Tricare) |
1-888-656-4219 |
Employer Plans
Lowe’s |
1-888-656-4219 |
Michelin North America |
1-888-656-4219 |
State of Illinois |
1-888-656-4219 |
Yale Health Plan |
1-888-656-4219 |
HonorHealth |
1-888-656-4219 |
Family Medical Care Plan |
1-888-656-4219 |
Magellan bases authorization on a thorough assessment of the member's unique needs. We seek the least intruisive treatment, most appropriate treatment that may be administers in a timly and efficient manner.
How to know if authorization is required
You'll know that a member's service requires authorization when you check the member's eligibility. If you are uncertain, please verify by contacting us via the phone number on the back of the member's benefit card.
Pre-Authorization is typically required for facility and non-routine outpatient services. Examples of these types of services are:
transcranial magnetic stimulation,
psychological testing,
residential treatment,
partial hospitalization and intensive outpatient
If your authorization is required, then sign in and navigate to Request Member Care.
When authorization is not required
Most routine, outpatient visits do not require pre-authorization or concurrent review. If authorization is not needed, then you only need to file the claim. Magellan may call or email to followup.
Access and Sign In
Send completed forms to the member's plan-specific fax number or email address shown below.
ABA Treatment Plan/Concurrent Review
Texas-specific ABA Treatment Plan/Concurrent Review (commercial plans)
Checklist for completing the ABA Treatment Plan/Concurrent Review
Plan-specific fax numbers/email addresses for ABA support teams
Health Plans
Advocate Physicians Partners (APP) |
1-888-656-5409 |
AmeriHealth NJ |
1-888-656-4925 |
Blue Cross and Blue Shield of Texas (BCBSTX) |
1-888-656-4959 |
Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid |
1-888-656-0266 |
Blue Shield of California (BSC) |
BSCABARequest@MagellanHealth.com When sending records via email, ensure your message is encrypted. |
Dell Children's Health Plan |
1-888-656-0266 |
Health Plan of San Mateo (HPSM) |
1-888-656-3847 |
Independence Blue Cross (IBC) |
1-888-656-4925 |
Presbyterian Health Plan (PHP) Centennial Care |
1-505-843-3019 |
Presbyterian Health Plan (PHP) Commercial |
1-888-656-4942 |
Superior Texas Medicaid |
1-888-656-0368 |
US Family Health Plan - St Vincent’s (Tricare) |
1-888-656-4219 |
Employer Plans
Lowe’s |
1-888-656-4219 |
Michelin North America |
1-888-656-4219 |
State of Illinois |
1-888-656-4219 |
Yale Health Plan |
1-888-656-4219 |
HonorHealth |
1-888-656-4219 |
Family Medical Care Plan |
1-888-656-4219 |
Authorizations
Send completed forms to the member's plan-specific fax number or email address shown below.
ABA Treatment Plan/Concurrent Review
Texas-specific ABA Treatment Plan/Concurrent Review (commercial plans)
Checklist for completing the ABA Treatment Plan/Concurrent Review
Plan-specific fax numbers/email addresses for ABA support teams
Health Plans
Advocate Physicians Partners (APP) |
1-888-656-5409 |
AmeriHealth NJ |
1-888-656-4925 |
Blue Cross and Blue Shield of Texas (BCBSTX) |
1-888-656-4959 |
Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid |
1-888-656-0266 |
Blue Shield of California (BSC) |
BSCABARequest@MagellanHealth.com When sending records via email, ensure your message is encrypted. |
Dell Children's Health Plan |
1-888-656-0266 |
Health Plan of San Mateo (HPSM) |
1-888-656-3847 |
Independence Blue Cross (IBC) |
1-888-656-4925 |
Presbyterian Health Plan (PHP) Centennial Care |
1-505-843-3019 |
Presbyterian Health Plan (PHP) Commercial |
1-888-656-4942 |
Superior Texas Medicaid |
1-888-656-0368 |
US Family Health Plan - St Vincent’s (Tricare) |
1-888-656-4219 |
Employer Plans
Lowe’s |
1-888-656-4219 |
Michelin North America |
1-888-656-4219 |
State of Illinois |
1-888-656-4219 |
Yale Health Plan |
1-888-656-4219 |
HonorHealth |
1-888-656-4219 |
Family Medical Care Plan |
1-888-656-4219 |
Credentialing
Send completed forms to the member's plan-specific fax number or email address shown below.
ABA Treatment Plan/Concurrent Review
Texas-specific ABA Treatment Plan/Concurrent Review (commercial plans)
Checklist for completing the ABA Treatment Plan/Concurrent Review
Plan-specific fax numbers/email addresses for ABA support teams
Health Plans
Advocate Physicians Partners (APP) |
1-888-656-5409 |
AmeriHealth NJ |
1-888-656-4925 |
Blue Cross and Blue Shield of Texas (BCBSTX) |
1-888-656-4959 |
Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid |
1-888-656-0266 |
Blue Shield of California (BSC) |
BSCABARequest@MagellanHealth.com When sending records via email, ensure your message is encrypted. |
Dell Children's Health Plan |
1-888-656-0266 |
Health Plan of San Mateo (HPSM) |
1-888-656-3847 |
Independence Blue Cross (IBC) |
1-888-656-4925 |
Presbyterian Health Plan (PHP) Centennial Care |
1-505-843-3019 |
Presbyterian Health Plan (PHP) Commercial |
1-888-656-4942 |
Superior Texas Medicaid |
1-888-656-0368 |
US Family Health Plan - St Vincent’s (Tricare) |
1-888-656-4219 |
Employer Plans
Lowe’s |
1-888-656-4219 |
Michelin North America |
1-888-656-4219 |
State of Illinois |
1-888-656-4219 |
Yale Health Plan |
1-888-656-4219 |
HonorHealth |
1-888-656-4219 |
Family Medical Care Plan |
1-888-656-4219 |
Claims
Send completed forms to the member's plan-specific fax number or email address shown below.
ABA Treatment Plan/Concurrent Review
Texas-specific ABA Treatment Plan/Concurrent Review (commercial plans)
Checklist for completing the ABA Treatment Plan/Concurrent Review
Plan-specific fax numbers/email addresses for ABA support teams
Health Plans
Advocate Physicians Partners (APP) |
1-888-656-5409 |
AmeriHealth NJ |
1-888-656-4925 |
Blue Cross and Blue Shield of Texas (BCBSTX) |
1-888-656-4959 |
Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid |
1-888-656-0266 |
Blue Shield of California (BSC) |
BSCABARequest@MagellanHealth.com When sending records via email, ensure your message is encrypted. |
Dell Children's Health Plan |
1-888-656-0266 |
Health Plan of San Mateo (HPSM) |
1-888-656-3847 |
Independence Blue Cross (IBC) |
1-888-656-4925 |
Presbyterian Health Plan (PHP) Centennial Care |
1-505-843-3019 |
Presbyterian Health Plan (PHP) Commercial |
1-888-656-4942 |
Superior Texas Medicaid |
1-888-656-0368 |
US Family Health Plan - St Vincent’s (Tricare) |
1-888-656-4219 |
Employer Plans
Lowe’s |
1-888-656-4219 |
Michelin North America |
1-888-656-4219 |
State of Illinois |
1-888-656-4219 |
Yale Health Plan |
1-888-656-4219 |
HonorHealth |
1-888-656-4219 |
Family Medical Care Plan |
1-888-656-4219 |
EASI Forms
Send completed forms to the member's plan-specific fax number or email address shown below.
ABA Treatment Plan/Concurrent Review
Texas-specific ABA Treatment Plan/Concurrent Review (commercial plans)
Checklist for completing the ABA Treatment Plan/Concurrent Review
Plan-specific fax numbers/email addresses for ABA support teams
Health Plans
Advocate Physicians Partners (APP) |
1-888-656-5409 |
AmeriHealth NJ |
1-888-656-4925 |
Blue Cross and Blue Shield of Texas (BCBSTX) |
1-888-656-4959 |
Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid |
1-888-656-0266 |
Blue Shield of California (BSC) |
BSCABARequest@MagellanHealth.com When sending records via email, ensure your message is encrypted. |
Dell Children's Health Plan |
1-888-656-0266 |
Health Plan of San Mateo (HPSM) |
1-888-656-3847 |
Independence Blue Cross (IBC) |
1-888-656-4925 |
Presbyterian Health Plan (PHP) Centennial Care |
1-505-843-3019 |
Presbyterian Health Plan (PHP) Commercial |
1-888-656-4942 |
Superior Texas Medicaid |
1-888-656-0368 |
US Family Health Plan - St Vincent’s (Tricare) |
1-888-656-4219 |
Employer Plans
Lowe’s |
1-888-656-4219 |
Michelin North America |
1-888-656-4219 |
State of Illinois |
1-888-656-4219 |
Yale Health Plan |
1-888-656-4219 |
HonorHealth |
1-888-656-4219 |
Family Medical Care Plan |
1-888-656-4219 |
Electronic Claims
Send completed forms to the member's plan-specific fax number or email address shown below.
ABA Treatment Plan/Concurrent Review
Texas-specific ABA Treatment Plan/Concurrent Review (commercial plans)
Checklist for completing the ABA Treatment Plan/Concurrent Review
Plan-specific fax numbers/email addresses for ABA support teams
Health Plans
Advocate Physicians Partners (APP) |
1-888-656-5409 |
AmeriHealth NJ |
1-888-656-4925 |
Blue Cross and Blue Shield of Texas (BCBSTX) |
1-888-656-4959 |
Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid |
1-888-656-0266 |
Blue Shield of California (BSC) |
BSCABARequest@MagellanHealth.com When sending records via email, ensure your message is encrypted. |
Dell Children's Health Plan |
1-888-656-0266 |
Health Plan of San Mateo (HPSM) |
1-888-656-3847 |
Independence Blue Cross (IBC) |
1-888-656-4925 |
Presbyterian Health Plan (PHP) Centennial Care |
1-505-843-3019 |
Presbyterian Health Plan (PHP) Commercial |
1-888-656-4942 |
Superior Texas Medicaid |
1-888-656-0368 |
US Family Health Plan - St Vincent’s (Tricare) |
1-888-656-4219 |
Employer Plans
Lowe’s |
1-888-656-4219 |
Michelin North America |
1-888-656-4219 |
State of Illinois |
1-888-656-4219 |
Yale Health Plan |
1-888-656-4219 |
HonorHealth |
1-888-656-4219 |
Family Medical Care Plan |
1-888-656-4219 |
Feedback
Send completed forms to the member's plan-specific fax number or email address shown below.
ABA Treatment Plan/Concurrent Review
Texas-specific ABA Treatment Plan/Concurrent Review (commercial plans)
Checklist for completing the ABA Treatment Plan/Concurrent Review
Plan-specific fax numbers/email addresses for ABA support teams
Health Plans
Advocate Physicians Partners (APP) |
1-888-656-5409 |
AmeriHealth NJ |
1-888-656-4925 |
Blue Cross and Blue Shield of Texas (BCBSTX) |
1-888-656-4959 |
Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid |
1-888-656-0266 |
Blue Shield of California (BSC) |
BSCABARequest@MagellanHealth.com When sending records via email, ensure your message is encrypted. |
Dell Children's Health Plan |
1-888-656-0266 |
Health Plan of San Mateo (HPSM) |
1-888-656-3847 |
Independence Blue Cross (IBC) |
1-888-656-4925 |
Presbyterian Health Plan (PHP) Centennial Care |
1-505-843-3019 |
Presbyterian Health Plan (PHP) Commercial |
1-888-656-4942 |
Superior Texas Medicaid |
1-888-656-0368 |
US Family Health Plan - St Vincent’s (Tricare) |
1-888-656-4219 |
Employer Plans
Lowe’s |
1-888-656-4219 |
Michelin North America |
1-888-656-4219 |
State of Illinois |
1-888-656-4219 |
Yale Health Plan |
1-888-656-4219 |
HonorHealth |
1-888-656-4219 |
Family Medical Care Plan |
1-888-656-4219 |
Practice Updates
Send completed forms to the member's plan-specific fax number or email address shown below.
ABA Treatment Plan/Concurrent Review
Texas-specific ABA Treatment Plan/Concurrent Review (commercial plans)
Checklist for completing the ABA Treatment Plan/Concurrent Review
Plan-specific fax numbers/email addresses for ABA support teams
Health Plans
Advocate Physicians Partners (APP) |
1-888-656-5409 |
AmeriHealth NJ |
1-888-656-4925 |
Blue Cross and Blue Shield of Texas (BCBSTX) |
1-888-656-4959 |
Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid |
1-888-656-0266 |
Blue Shield of California (BSC) |
BSCABARequest@MagellanHealth.com When sending records via email, ensure your message is encrypted. |
Dell Children's Health Plan |
1-888-656-0266 |
Health Plan of San Mateo (HPSM) |
1-888-656-3847 |
Independence Blue Cross (IBC) |
1-888-656-4925 |
Presbyterian Health Plan (PHP) Centennial Care |
1-505-843-3019 |
Presbyterian Health Plan (PHP) Commercial |
1-888-656-4942 |
Superior Texas Medicaid |
1-888-656-0368 |
US Family Health Plan - St Vincent’s (Tricare) |
1-888-656-4219 |
Employer Plans
Lowe’s |
1-888-656-4219 |
Michelin North America |
1-888-656-4219 |
State of Illinois |
1-888-656-4219 |
Yale Health Plan |
1-888-656-4219 |
HonorHealth |
1-888-656-4219 |
Family Medical Care Plan |
1-888-656-4219 |
Miscellaneous
Send completed forms to the member's plan-specific fax number or email address shown below.
ABA Treatment Plan/Concurrent Review
Texas-specific ABA Treatment Plan/Concurrent Review (commercial plans)
Checklist for completing the ABA Treatment Plan/Concurrent Review
Plan-specific fax numbers/email addresses for ABA support teams
Health Plans
Advocate Physicians Partners (APP) |
1-888-656-5409 |
AmeriHealth NJ |
1-888-656-4925 |
Blue Cross and Blue Shield of Texas (BCBSTX) |
1-888-656-4959 |
Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid |
1-888-656-0266 |
Blue Shield of California (BSC) |
BSCABARequest@MagellanHealth.com When sending records via email, ensure your message is encrypted. |
Dell Children's Health Plan |
1-888-656-0266 |
Health Plan of San Mateo (HPSM) |
1-888-656-3847 |
Independence Blue Cross (IBC) |
1-888-656-4925 |
Presbyterian Health Plan (PHP) Centennial Care |
1-505-843-3019 |
Presbyterian Health Plan (PHP) Commercial |
1-888-656-4942 |
Superior Texas Medicaid |
1-888-656-0368 |
US Family Health Plan - St Vincent’s (Tricare) |
1-888-656-4219 |
Employer Plans
Lowe’s |
1-888-656-4219 |
Michelin North America |
1-888-656-4219 |
State of Illinois |
1-888-656-4219 |
Yale Health Plan |
1-888-656-4219 |
HonorHealth |
1-888-656-4219 |
Family Medical Care Plan |
1-888-656-4219 |